This electronic portal of Moken Co. Ltd. (Rento) for car rental in the Kingdom of Saudi Arabia, hereinafter referred to as the Application, is available for use by individuals and companies. The client’s access and use of this portal is subject to the terms and conditions of use in the Application and the laws of the Kingdom of Saudi Arabia. By accessing, the client is deemed to have agreed unconditionally to these terms and conditions, whether registered or not. This consent is effective from the date of first use of the Application. Any amendment to these terms becomes effective immediately upon modification unless otherwise stated by the client. Continued use after any amendment constitutes full acceptance of such amendment.
The trade name of the company is Rento Car Rental Co. Ltd., and its trademarks, registered marks, electronic addresses, and all content including materials, texts, images, graphics, circulars, templates, files, multimedia, and software are owned by the company. All intellectual property rights, publishing, and distribution rights are reserved. Reprinting, distribution, modification, or use for advertising or commercial purposes or republication in any form is prohibited without prior written consent from Moken Co. Ltd.
This Application is the main application of Moken Co. Ltd., directed to individuals and companies. It provides essential information about the company, its services, vision, offers, discounts, and updates.
The company monitors and reviews the Application daily to provide information about its services and facilitate communication between clients and the company regarding any services or inquiries. Services and information provided are intended for use within Saudi Arabia and are offered under applicable laws. The company reserves the right to reject any request at any time without prior notice and without liability for any financial loss resulting from such request.
Upon registration, the client will be required to enter a username and password provided by the company. An activation code will be sent to the registered mobile number. Entering these credentials and the activation code constitutes an electronic signature and acceptance of electronic transactions and these terms and conditions.
Any information or materials sent to the company via the internet through this Application become the property of Moken Co. Ltd. (Rento). The internet lacks comprehensive security; therefore, the client bears all risks related to transmitting information online.
Moken Co. Ltd. (Rento) has taken appropriate measures to secure the information on this site and will attempt to update it regularly. However, the company provides no express or implied warranties regarding the accuracy of the information prior to submitting an official request and signing an agreement. Clients must verify offers, prices, and terms as they may change without prior notice.
Under no circumstances shall the company be liable for negligence causing any damages, losses, or expenses arising from the use or inability to use this site, errors, delays, system failures, viruses, or loss of profits, even if advised of such possibilities.
The company understands the client’s concern about privacy and security of personal information provided online and assures its commitment to confidentiality. Use of the Application constitutes acceptance of these terms and the privacy policy.
Use of the site and service requests imply acknowledgment of costs and fees. Prices and offers are subject to change without notice unless agreed upon in writing. Clients accept electronic invoices and payment methods. Objections to invoice data must be submitted within 30 days of issuance.
The company reserves the right to amend these terms or replace them entirely without notice. Continued access constitutes acceptance of changes. The company may modify or suspend the site at any time without liability.
Clients must keep their passwords secure and report any unauthorized access immediately. Clients agree not to harm the Application or engage in hacking or actions that disrupt its performance.
A / Consequences of Client Requests:
The client authorizes the company to act upon requests that appear to be valid according to standard procedures, even if they conflict with other requests at any time regarding the requested services.
B / Execution of Instructions:
Service requests submitted through the Application will always be executed using the client’s password.
C / Failure of the Other Party:
The company is not responsible for any failure by the other party to execute instructions or for any delays or errors by that party in executing instructions, regardless of the reasons.
D / Accuracy and Completeness of Instructions:
The client must ensure the accuracy and completeness of all required data. Incomplete data will not be accepted, and the client bears responsibility for errors resulting from incomplete information.
The company will exert its utmost efforts and resources to fulfill client requests.
A – Governing Law and Jurisdiction:
This document is subject to the Electronic Transactions Law, the Anti-Cybercrime Law, and the Transport and Traffic Authority regulations and shall be interpreted accordingly. The client and the company agree to refer any dispute arising from these terms to the competent judicial authority.
B – Reference in Case of Record Discrepancy:
In case of discrepancies between the parties’ records, the reference for resolving the dispute shall be the data contained in the company’s records at the time of contracting or submitting requests.
According to the insurance policy regarding renters’ age, if the client is over 65 years old, they must accept one of the following conditions:
1- Pay double the deductible in case of an accident, as per the insurance policy for the rented vehicle.
2- The contract must be CDW.
The client may cancel the subscription at any time after completing the first month of service.
The client acknowledges that they have read these terms and conditions and agree to comply without restriction or reservation.
