A valid ID card and driving license for a minimum of 3 months from the same country, a credit card, and an age range of 21 to 65 years old.
A passport, an international driving license, a credit card, and an age range of 21 to 65 years old.
Yes, you need a cross-border authorization letter from any of our rental locations to exit Saudi Arabia.
Yes, it depends on the branch’s opening schedule. Please check branch details.
You must contact the branch and request to extend the rental agreement 24 hours before the contract ends. You must present the car at the branch for extension and insurance coverage.
All Rento cars are insured with passenger liability protection, third-party property damage, and unlimited third-party injury according to the terms and conditions of the insurance policy. Specify whether the insurance is comprehensive or third-party and the deductible in case of accidents.
Rento has a diverse and modern fleet. Please review the fleet on Fleet Page
We offer various electronic payment channels such as online payment via credit card, Mada, cash at the branch, or bank transfer to the company accounts.
Upon completing a successful payment, a confirmation SMS will be sent to your registered mobile number immediately after payment.
We have made the booking process simple and easy. You can book through the website and take advantage of exclusive online offers. Bookings must be made at least 6 hours before pick-up. To make a booking, follow these steps:
• Select the pick-up branch and return branch if different by clicking the different return branch box, or the same location box for the same place.
• Choose the pick-up and return time, with a minimum of one-day rental. Note that AM is morning and PM is evening.
• Select the desired car from the available options.
• Read and proceed or similar, and click Continue.
• Choose additional options as desired.
• Review the booking details completely and click Agree.
• Read the terms and conditions carefully and click Agree.
• Choose the payment method and complete the transaction.
• Your booking will be confirmed, and you will receive a confirmation message with the booking number.
Rento provides various additional services such as:
• Child seat
• Intercity delivery
• Car delivery to your location
• International authorization, etc. Please check the cost of each additional service on the website.
If the booked car is not available, a car from the same category will be provided, and if not available, an upgrade to a higher category will be offered according to the conditions.
When the car is returned, the authorization is automatically canceled on Absher. You can check this through your Absher account or contact us at customer service numbers 920019993-0536019993 or via the Contact Us page on the website.
An additional deposit may be required for the car and varies from car to car. Rest assured that your rights are protected.
We apologize in this case; the pre-booking terms and conditions agreed upon during booking apply, with a deduction of one day’s rental fee.
Yes, we have various offers, including monthly contracts. You can browse our ongoing offers on the Promotions/Offer page, social media, or contact customer service numbers 920019993-0536019993
You can find all branch locations on the website or by calling customer service at the following numbers: 920019993-0536019993.
You can contact us via customer service numbers : numbers 920019993-0536019993 WhatsApp, or social media platforms listed on the homepage of the website.
This can be done by visiting the nearest branch to you.
This can be done by visiting the nearest branch to you, noting that each car has a different rental value.
Please contact customer service at the following numbers: 920019993-0536019993.
Booking can be canceled at least 24 hours before the pick-up time for a full refund. If canceled less than 24 hours before pick-up, one day’s rental fee will be deducted, and the rest refunded. Cancellation can be done through the website, and the refund will be processed within 7 to 14 business days.
Yes, the published price includes tax.
Our Maintenance team may quickly repair the car, and if it requires workshop entry, a replacement will be provided to the customer.
Contact will be made within 20-30 minutes.
From the first completed rental transaction.
Yes, you can contact the corporate management number at 0555062778 or email : corporate.rental@rentocars.com
Yes, but there is a grace period as stipulated in the contract terms, with a maximum of 2 hours delay, not including additional services.
The minimum rental period is 24 hours.
